Frequently Asked Questions
Everything you need to know before you order.
We currently accept Cash on Delivery and Direct Bank Transfer. More online payment options are on the way.
Yes, we deliver nationwide from Dhaka. Delivery time depends on your location; you’ll see an estimate at checkout.
Yes. Items in our Personalized Gifts category can be custom-engraved. Add the details you’d like in the order note at checkout, or contact us for more complex requests.
If something arrives damaged or incorrect, reach out within 7 days of delivery and we’ll sort it out.
Log in to My Account to see your order status and history at any time.
Yes, see our Corporate Hampers category, or contact us directly for bulk orders and custom branding.
Still have a question?
We’re happy to help.